Terms of Service

With Ease Africa is operated by Aureva International Ltd, a company incorporated in Nigeria ("we", "us", "our"). These Terms govern your use of the platform. By creating an account or using the platform you accept them. If you do not accept them, do not use the platform.

1. Who may use the platform

You must be at least 18 and legally able to enter a contract. If you use the platform for an organisation, you confirm you are authorised to bind that organisation, and "you" means both you and that organisation.

2. Your account and how it is accessed

Accounts are accessed by a link or code sent to your email address. Anyone with access to your email address can therefore access your account. Securing your email is your responsibility, not ours. You must tell us immediately if you believe your account has been accessed by someone else. You are responsible for everything done through your account.

3. What the platform is, and what it is not

The platform helps you record, organise and evidence your business information. It is a record-keeping and information tool.

We do not provide tax advice, legal advice, accounting advice or financial advice. Nothing on the platform is such advice, and nothing on it should be relied on in place of a qualified professional in your country. Calculations, calendars, alerts and reminders are provided to help you organise your own affairs. You remain solely responsible for your own filings, deadlines, registrations and obligations to the tax authority of your country, to the companies registry of your country, and for any anti-money-laundering registration required of you.

Where the platform generates a report, that report states the moment it was generated. A report generated later may legitimately differ, because the underlying records may have changed. A report is a statement of what your records showed at that instant and nothing more.

4. The Trust Score

The Trust Score is our own measure of how complete and current your records are on this platform. It is not a credit score, a credit rating, a solvency opinion or an assessment of your creditworthiness, and it is not regulated as any of those things. It is calculated only from information held here.

We are not liable for any decision anyone takes on the basis of a Trust Score, including a decision by you, by a funder, by a lender, by a counterparty or by any third party, and including a decision not to proceed.

5. Artificial intelligence

Some features use artificial intelligence. Their limits, and the boundary they must not cross, are set out in our AI Use and Disclosure Notice, which forms part of these Terms.

6. Fees, plans and payment

Fees are those shown when you subscribe. We may change fees for future periods on reasonable notice. Fees are payable in advance and, except as set out in our Refund and Cancellation Policy, are non-refundable. You are responsible for any taxes payable on your use of the platform in your own country.

7. Your content

You keep ownership of what you upload. You grant us a licence to host, store, copy, transmit, back up and display it only so far as needed to run the platform for you and to comply with law. You confirm you have the right to provide everything you upload, and that doing so breaks no law and no third party's rights.

8. Acceptable use

Your use must comply with our Acceptable Use Policy, which forms part of these Terms. We may suspend or terminate access immediately for a breach of it.

9. Availability

We aim to keep the platform available but we do not promise it will be uninterrupted or error-free. We may change, suspend or withdraw any feature. We may perform maintenance without notice where necessary.

10. Suspension and termination

You may stop using the platform at any time. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if continuing would expose us to legal or financial risk. On termination your right to use the platform ends immediately. We will make your data available for a reasonable period where we are able to, subject to law.

11. Warranties

To the fullest extent permitted by law, the platform is provided "as is" and "as available", and we exclude all warranties, conditions and terms implied by statute, common law or otherwise, including any as to merchantability, satisfactory quality, fitness for a particular purpose, accuracy or non-infringement.

12. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for our own fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. Your mandatory rights under the law of your own country are unaffected to the minimum extent that law requires.

Subject to that:

(a) we are not liable for indirect, consequential, special, incidental, punitive or exemplary loss, nor for loss of profit, revenue, business, goodwill, opportunity, anticipated saving, data or reputation, however arising and whether or not foreseeable;

(b) our total aggregate liability arising out of or in connection with these Terms and your use of the platform, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the lesser of (i) the fees you actually paid us in the three months immediately before the event giving rise to the claim, and (ii) fifty United States dollars (USD 50).

13. Time limit for claims

Any claim must be notified to us in writing within six months of the date you first became aware, or ought reasonably to have become aware, of the circumstances giving rise to it. A claim not notified within that period is irrevocably barred.

14. Indemnity

You will indemnify us in full and on demand against all claims, demands, proceedings, losses, damages, fines, penalties and costs — including our legal costs on a full indemnity basis — arising out of or in connection with your use of the platform, your content, your breach of these Terms, or your breach of any law or third party right. This indemnity is not subject to the limitation of liability in clause 12.

15. No class or representative actions

Any dispute is brought in your individual capacity only. You may not bring, join or participate in any class, collective, consolidated or representative action, and you waive any right to do so, to the fullest extent permitted by law.

16. Notice, then arbitration

Before starting any proceedings you must send us written notice describing the dispute and the outcome you seek, and allow thirty days to resolve it. Giving that notice is a condition precedent to any claim.

If the dispute is not resolved, it is finally settled by arbitration seated in Lagos, Nigeria, before a single arbitrator, conducted in English. The arbitrator's award is final and binding.

17. Governing law

These Terms, and any dispute arising out of them, are governed by the laws of the Federal Republic of Nigeria, which is where we are incorporated. This states which law governs our agreement with you; it does not decide the law that applies to your own business, your own filings or your own obligations in your own country.

18. Severability with reform

If any provision is held unenforceable in whole or in part, it is to be read down and given effect to the maximum extent enforceable rather than struck out. Only if it cannot be read down at all is it severed, and the remaining provisions continue in full force.

19. Language

English is the sole operative version of these Terms. Translations are provided for convenience only, create no rights, and do not form part of the agreement. In the event of any difference, the English version prevails.

20. General

We may transfer our rights and obligations; you may not without our written consent. Our failure to enforce a provision is not a waiver of it. These Terms are the entire agreement between us on their subject matter. We may update these Terms by publishing a new version; where a change is material we will ask you to accept it.